FAQs

You can register for Hallowish via this link

There's so many benefits to registering Hallowish on our website. By giving over your details, we can send you your free host kit with the resources you might need, including the very important Letter of Authority to Fundraise for Make A Wish Australia.

We will start to dispatch kits second week of September 2025. If you want access to your posters and invites sooner, check out your dashboard where all is available.

Host kits are sent via Australia Post and may take up to two weeks from your date of registration to arrive. 

If you have any concerns or urgently need items for your event, please call our Experience Team on 1800 032 260.

This is an easy fix to resolve. If you’re trying to log in but you can't remember your password, click on the 'Forgot password?'  link on the log in screen. Enter your email address and we’ll send you a link to reset your password.

Your donations allow us to work in partnership with sick children, their families, and medical teams to design and deliver wishes that are as unique as the children who imagine them and help create joy and lifelong memories for families.

As the only Australian children's charity focusing exclusively on wishes, all our efforts go towards fundraising and creating wishes for Australian children affected by critical illness.

The options are endless. You can download your QR poster from the dashboard and pop it up in your workplace. Why not send out invitations via email or SMS? You can also choose to share your fundraising page on social media, or put a notice in the local newspaper. 

The primary factor driving charitable donations is simply being asked – so don’t be afraid to do it! Tell your community why the cause is important to you and remind them that every dollar counts.

Every dollar raised helps Make-A-Wish bring life-changing wishes to kids with a critical illness.

Did you know that a lot of workplaces also offer dollar matching, so it’s worth asking your boss if this is something they will do.

Your page name can be changed by logging into your dashboard, clicking on "My Account" and editing the Alternate Display Name field.

To update your page message visit the "Edit My Page" section of your dashboard, and scroll down to Update My Story. 

From your dashboard, simply click on the Facebook share button. You can also share to other social media platforms just look for the right icon.

If you prefer, you can simply copy and paste your fundraising page URL into an email on as a Facebook status. 

As a Hallowish fundraiser, you will be given your own unique QR code which can be used to make cashless donations during your spooky fundraiser.

Once you login to your fundraising dashboard, under Resources there is the option to download and print your QR code poster which you can easily display at your event.
 
Trick or treaters can simply scan the QR code using the camera on their smart phone and be taken directly to your personal fundraising page to donate immediately. 

Head over to our bank your funds page here for three simple options. We have options for direct deposit and the available form to download as well as some over the phone steps if that's what you prefer.

Please note that any funds deposited in person at a bank, via bank transfer, or using BPAY will not automatically appear on your page. Please call 1800 032 260 for any queries.

You would have received this in email format when you first signed up. If you've lost it please get in touch on 1800 032 260 and we can arrange a new one for you.

Your kit will contain:

• Donation box
• Welcome letter
• Fundraising poster
• How-to guide
• Trivia questions

We will start to dispatch kits second week of September 2025. If you want access to your posters and invites sooner, check out your dashboard where all is available.

Host kits are sent via Australia Post and may take up to two weeks from your date of registration to arrive. 

If you have any concerns or urgently need items for your event, please call our Experience Team on 1800 032 260.

We will aim to distribute all incentive prizes within 3 working days of qualifying. Please remember Australia Post can take up to 2 weeks to deliver.

For larger Hallowish events, please see individual terms and conditions for their postage period. 

The Prize is one (1) Hyundai QX.V5 VENUE 1.6P AUTO Ecotronic Grey, valued up to $28,585.00. The Prize includes registration and on-road costs, but excludes ongoing insurance and running costs.   

The prize includes on-road costs, as provided by Hyundai Help for Kids and is correct at the time of publishing. Costs vary per state - the prize RRP is based on VIC.  

For full terms and conditions, please click here

Entry is open only to natural persons who reside in Australia during the Promotion Period. Companies and other entities may fundraise and donate to Hallowish 2025, but are not eligible to win the Prize. 

The Promoter’s staff, contractors, consultants, and registered volunteers and their immediate families (spouse or partner, parents (biological and adoptive), legal guardians, children (biological, adopted and stepchildren, siblings including half and step-siblings, grandparents and grandchildren) may donate funds to the Hallowish 2025 fundraising promotion, but are not eligible to win the Prize.  

The Promoter may, in its absolute discretion, refuse to award the Prize to any entrant who fails to meet or comply with the Terms and Conditions 

The Prize will be available for collection by prior arrangement with the Promoter within 2 months of the announcement of the winner, from a Hyundai dealership closest to the winner’s home (unless advised otherwise).

The winner is responsible for making arrangements to claim their prize, including providing all necessary information and driver’s licence, and completing the necessary paperwork to transfer title and registration in the vehicle.  

7,000

There are no limits to the number of tickets you can buy.  

Your raffle ticket/s will be emailed to you as an attachment with your payment receipt no later than 1 business day post-purchase, please be sure to check your junk mail. Tickets are on page 2 of the attachment. If you still can't find your ticket/s please email fundraising@makeawish.org.au and we will be able to help. 

No, your raffle ticket purchase is not tax deductible as you’re receiving a tangible benefit in return.

Due to the specifics of the permits required to register this raffle, the start date is specifically set for the 8th of September at 9am - therefore, any donations made prior do not count towards an entry into the draw.  

However, from 9am on the 8th of September, until 11.59pm on the 31st of October, every full $20 donated and remitted during the Promotion Period earns one (1) automatic entry. Partial amounts do not accumulate. No entries are allocated for an amount less than $20. For example, an entrant who donates $219 will receive 10 entries into the prize draw, not 11 entries. 

If you would like, you can do so by making a $20 donation to your fundraising page. 

As stated in the email you received following your donation, we can remove your entry into the draw, and issue you with your donation receipt instead.  

*Please note that this can only be requested before the raffle draw date and time – 10am, Friday 7 November 2025, in accordance with the terms and conditions of entry. 

Please find attached, as requested.  

Our raffles are run internally, not a third-party agency.

Make-A-Wish Foundation of Australia Ltd is a charity registered with the ACNC and licenced to undertake fundraising in the state of:

• ACT fundraising number: 19000290
• NSW fundraising number: 15572
• QLD fundraising number: CH1224
• SA fundraising number: CCP2622
• TAS fundraising number: F1A-26
• VIC fundraising number: 10684.15
• WA fundraising number: CC18468

Relevant permit/authority numbers:

• ACT fundraising number: 19000290

• NSW fundraising number: 15572

• QLD fundraising number: CH1224

• SA fundraising number: CCP2622

• TAS fundraising number: F1A-26

• VIC fundraising number: 10684.15

• WA fundraising number: CC18468

The raffle closes at 11.59pm 31/10/2025 (DST), unless sold out prior.

The winner will be drawn at random by the Promoter using a software program. The draw will occur at 10am (AEST), Friday 7 November 2025, at the Promoter’s offices in Melbourne. The Promoter’s decision is final on all matters relating to the competition. 
No appeal is available, and no correspondence will be entered into. Entrants do not need to be present at the time of the draw. 

The winner will be notified in writing via email within five (5) business days of the draw. The winner's details will also be published at www.hallowish.org.au for three (3) months.  If the winner is under 18 years of age, the Promoter reserves the right to keep the winner’s identity anonymous, but may disclose details about them that do not identify the person, eg their town or suburb.  The Prize will be available for collection by prior arrangement with the Promoter within 2 months of the announcement of the winner, from a Hyundai dealership closest to the winner’s home (unless advised otherwise).